Policies

At Vibe Creations, your privacy, trust, and satisfaction are our top priorities. These policies explain how we deliver services, handle your personal data, and manage payments. By using our website and engaging with our creative services, you agree to these terms, ensuring transparency, security, and clarity in every interaction.

Digital Project Delivery --

At Vibe Creations, all our creative projects — including graphic designs, branding packages, videos, and animations — are delivered digitally via email or secure download links after your payment is confirmed.

Once final files are sent or shared, the project is considered complete and all sales are final. Because our work is custom-made for each client, no returns, cancellations, or exchanges are accepted after delivery.

Refund Policy

We take pride in delivering top-quality creative work and ensuring our clients are satisfied throughout the process. However, since our services involve custom digital content, refunds are only considered under specific circumstances.

You may be eligible for a refund only if:

  • The service or deliverables you purchased were not provided at all.
  • You paid for an agreed-upon package that included specific deliverables and did not receive them as outlined in your project agreement.

If your project has already been completed, delivered, or approved, a refund will not be possible.

Refund Process

If you believe you are eligible for a refund, please contact us at Vibecreationsstudios@gmail.com within 7 days of your purchase or project delivery. Include the following details in your email:

  • Your full name and order number (or project reference)
  • The email address used for your purchase
  • A description of the issue or missing deliverables

We will review your request and respond within 7–14 business days. Approved refunds will be processed through your original payment method.

Non-Refundable Circumstances

  • You approved design drafts or final deliverables.
  • You changed your mind after work began or was completed.
  • You requested revisions or deliverables outside the original project scope.
  • You experienced delays due to not providing required materials or feedback.
  • Technical issues caused by your device, email provider, or internet connection.

Revisions and Project Satisfaction

We value client satisfaction and offer revisions within the limits stated in your chosen package. Please review your project details carefully before confirming delivery, as additional revisions or edits beyond the agreed scope may incur extra charges.

Privacy Policy

Effective Date: 20-10-2025

At Vibe Creations (vibe-creations.fun), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, purchase our services, or communicate with our team.

1. Information We Collect

When you work with us or make a purchase, we may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Payment Details (processed securely through our payment partners)
  • Project-related information or materials you provide for creative work

We only collect the data necessary to provide our services effectively.

2. How We Use Your Information

We use your information to:

  • Communicate with you about your project or order
  • Deliver digital designs, videos, or branding materials
  • Process payments securely through trusted third-party providers
  • Provide customer support and respond to inquiries
  • Send project updates or essential information related to our services

We do not use your information for unsolicited marketing without your consent.

3. Payment Processing

We do not store or process payment details directly. All transactions are securely handled through trusted third-party payment processors (such as Razorpay, Stripe, or other platforms, depending on your location). These providers comply with applicable data protection and payment security regulations.

4. Email Communication

We may contact you via email regarding your project, deliverables, or updates to our services. By engaging with Vibe Creations, you agree to receive project-related communications from us. You may opt out of promotional messages at any time by contacting us directly.

5. Data Sharing

We respect your privacy — your personal information is never sold, rented, or traded. We may share limited information only with:

  • Payment processors for secure transactions
  • Cloud or file-sharing services used to deliver your final projects

All third-party partners are carefully selected to ensure your data is handled securely.

6. Data Security

We take reasonable and industry-standard measures to protect your data from unauthorized access, misuse, or loss. While no online system is 100% secure, we use encryption, secure servers, and access controls to keep your information safe.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or outdated information
  • Request deletion of your data (subject to any legal or contractual obligations)

To exercise your rights, please contact us at: Vibecreationsstudios@gmail.com

8. Cookies & Tracking

Our website may use basic cookies for essential functionality but does not use tracking or analytics cookies for advertising or marketing purposes.

9. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect or store personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at: Vibecreationsstudios@gmail.com

Terms of Service

By purchasing or using any creative services from Vibe Creations, you acknowledge and agree to the following terms and conditions:

1. Purpose of Services

All services and content provided by Vibe Creations, including design files, videos, brand materials, and digital assets, are created for creative and marketing purposes only. While we strive to deliver high-quality visuals that elevate your brand, we do not guarantee specific outcomes such as increased sales, audience growth, or engagement results.

2. No Professional or Legal Advice

Our creative services and materials do not constitute professional advice (such as legal, financial, or business consulting). You are encouraged to consult qualified professionals before making business or financial decisions based on the materials we create for you.

3. Digital Project Delivery

All design, branding, and video projects are delivered digitally via email, cloud storage, or file-sharing platforms after payment and project completion. Since these are custom, digital creations, once final files are delivered or approved, no returns or exchanges are possible.

4. Refund Policy

We do our best to ensure your satisfaction with every project. However, refunds are only available under specific circumstances. You may request a refund only if:

  • You paid for a service or deliverable and did not receive it as agreed.
  • The project was canceled before any work began.

Refunds will not be issued for:

  • Change of mind after work has started or been completed.
  • Misunderstanding of the service scope.
  • Dissatisfaction with creative direction or design style after drafts are shared.

If you believe you are eligible for a refund, contact us within 7 days of your purchase or project delivery at Vibecreationsstudios@gmail.com.

5. Accuracy and Revisions

We make every effort to ensure that all deliverables meet the project brief and quality standards. You are responsible for reviewing all drafts, providing timely feedback, and confirming approval before final delivery. Once approved, no further changes can be made unless otherwise agreed upon (additional fees may apply).

6. Use of Third-Party Tools

We may use trusted third-party services (e.g., payment processors, file-sharing platforms, communication tools) to complete your project. Vibe Creations is not responsible for the performance, security, or privacy policies of these third-party providers. We recommend reviewing their individual terms and policies before use.

7. Intellectual Property & Usage Rights

All designs, videos, and creative materials produced by Vibe Creations remain our intellectual property until full payment is received. Upon full payment, ownership or usage rights will transfer to you according to the terms of your project agreement.

You may not:

  • Resell, redistribute, or reproduce any part of our work without written consent.
  • Claim our creative work as your own prior to ownership transfer.

We reserve the right to display completed projects in our portfolio or marketing materials unless otherwise agreed upon in writing.

8. Limitation of Liability

Vibe Creations will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our deliverables, including but not limited to:

  • Loss of data
  • Business interruptions
  • Reputational harm
  • Financial loss

9. Client Responsibility

As our client, you are responsible for:

  • Providing accurate project details, brand assets, and timely feedback.
  • Ensuring that all content or materials you provide (e.g., logos, text, music) are properly licensed or owned by you.

Your success depends on your collaboration, communication, and use of the final creative materials.